Your Business Email Is Still A Gmail, Isn't It

No judgement. Half the internet is run off a personal gmail and a lot of hope.

But yourname@gmail.com on an invoice quietly makes you look smaller and newer than you are. And if you've changed your store name — hi — your old email is still out there, catching messages you'll never see.

Both fixable in an afternoon.

The shape of it

You get an email that matches your website — you@yourstore.com. Then you set your old email to pass everything on to the new one, so nothing goes missing while people catch up. Keep that running for a few months. Suppliers, payment apps and old customers are all slow to update.

Google Workspace or Zoho Mail will do it (Zoho's free for one address). The prompt below walks you through every click for your setup.

Paste this into your fav AI

Walk me through this. I run a small online shop. Keep it plain — no jargon, and if a techy word is unavoidable, explain it.

I want an email that matches my website, and I want my old email to pass everything on to the new one so I don't miss anything.

My website: [e.g. yourstore.com]
My old email: [e.g. yourname@gmail.com]
Where I bought my website name: [e.g. Shopify, GoDaddy — leave blank if unsure]

Walk me through it one step at a time: setting up the new email, anything I need to copy into my website settings (tell me exactly where to click), getting my old email to pass everything on, and making my replies come from the new address. Wait for me to finish each step before giving me the next one.

Where it goes sideways

The bit where you copy settings across. Get one tiny thing wrong and email just… doesn't turn up. No error. No warning. Nothing. So do one step, send yourself a test from another email, then do the next. Don't do it all at once and hope.