Miallies
Fix My FAQ Before I Throw My Phone Into The Ocean
Most FAQs are written like they're legally required to avoid helping anyone. Here's how to fix one so it stops generating emails.
DIY ItPrompt
Most FAQs are written like they're legally required to avoid helping anyone.
Meanwhile your inbox is getting mugged daily by shipping questions, sizing questions, preorder confusion, and "just checking" emails.
This prompt turns your FAQ into something that prevents follow-up emails instead of inspiring them.
Paste this into your fav AI
paste this part
Act like a customer experience strategist for a creator-led ecommerce business.
Here is my current FAQ:
[PASTE FAQ URL]
Please:
- point out what's unclear or emotionally cold
- list the questions customers will STILL ask after reading it
- rewrite it clearer, warmer and more reassuring
- make the answers easy to skim on mobile
- keep my brand personality without sounding unprofessional
Copies only the prompt text above.
A surprising amount of "customer service problems" are really "your FAQ is confusing" problems. Good news: that's fixable.